NEW! The SNAP AND SEND iPhone app will be available in the Apple App Store soon, which will make reporting city issues from your smartphone a snap! Until then, please use the following online forms or call the city offices during regular business hours at 972-237-8000.
Online Requests for Service
For emergencies or reporting time-sensitive crime information, call 9-1-1.
NOTE: If a request for service is submitted after normal business hours (Mon-Fri, 8 a.m.-5 p.m.), staff will not be available to respond to your request until the next business day.