Wait times for phone inquiries may be longer than 30 minutes at certain periods of the day. For quicker assistance, please email us at NewPortal_Info@gptx.org. If you have your previous 12-digit account number, you may use the “Find my Account Number” link at paywaterbill.gptx.org to retrieve your new 7-digit account number and register for the new portal.
A Sign Permit to erect, construct, attach, relocate or structurally alter a permanent sign requires an approved permit by the Building Inspections Division.
The following is required prior to issuance of a Sign Permit:
You can apply online for a permit through the City of Grand Prairie's Customer Self-Service portal. First time users will need a valid email address to set up an account. It takes about 5 minutes to create a new account.
Apply Online
After completing the online application, permits are processed in approximately 5-10 business days. Depending on updates needed from the applicant, as this can result in longer approval times.
You are welcome to call or visit in person for help submitting your online application.
Phone: 972-237-8230
Email: information@gptx.org
Location: City Hall - Building Inspections Division 300 W. Main Street Grand Prairie, Texas 75050
Business Hours: 8:00 a.m.- 5:00 p.m. Monday - Friday
Physical Address:Building Inspections Division 300 West Main St. Grand Prairie, TX 75050 Mailing Address: Building Inspections Division P.O. Box 534045 Grand Prairie, TX 75053 Schedule inspection for current project Phone: 972-237-8230 E-mail: information@gptx.org Fax: 972-237-8234 Hours: Mon-Fri 8 a.m.-5 p.m.