Emergency Medical Services

The Grand Prairie Fire Department Emergency Medical Services Division is responsible for the coordination and of the Department’s EMS system. The EMS system is designed to meet the out-of-hospital emergency medical care needs of the citizens and visitors to the City of Grand Prairie.

Grand Prairie Fire Department ambulances are staffed with 2 firefighter/paramedics 24 hours per day that respond to medical emergencies, major accidents, and many other types of emergency medical calls. They also respond to structure fires to assist with medical needs of victims and/or firefighters.

Strategically located throughout the City’s fire stations, our ambulances are supplied with state-of-the-art equipment and highly-trained personnel capable of performing a variety of life-saving procedures.

View Notice of Privacy Practices(PDF, 119KB)

Pay Ambulance Bill

For dates of service prior to November 1st, 2024, please contact the Grand Prairie EMS Billing Office or visit the online link to pay an ambulance fee.

Pay Ambulance Fee

For any questions, please contact:

EMS Billing

Phone: 972-237-8395

Email: emsbilling@gptx.org

For billing questions for dates of service on or after November 1st, 2024, please contact Emergicon at 972-602-2060.

Ambulance Subscription Program

The Grand Prairie Fire Department is currently not accepting new applications for the Ambulance Subscription Program.

For more information or to renew a current subscription please contact:

EMS Billing

Phone: 972-237-8395

Email: emsbilling@gptx.org

Auxiliary Ambulance Application

To apply for an Auxiliary Ambulance Permit, please fill out the Auxiliary Ambulance Permit Application.

The application may be submitted to:

Grand Prairie Fire Department

Attn: EMS Office 1525 Arkansas Ln. 3rd Floor

Grand Prairie, TX 75052

Auxiliary Ambulance Permit Application

For any questions or more information please contact:

EMS Billing

Phone: 972-237-8395

Email: emsbilling@gptx.org

Request Medical Report

To request a medical report for dates of service prior to November 1st, 2024 visit submit a Medical Records Request online or visit the Incident Report Requests page for more information.

To request medical records for dates of service on or after November 1st, 2024, please download, complete, and submit the Patient Records Request Form(PDF, 129KB).

Fax the request (secure and direct) to 800-608-9457
Mail the request to PO Box 180446, Dallas, TX 75218
To email a request, we need to create a secure, encrypted email channel to receive your form. Please email records@emergicon.com with general information that you need to request records, and you will receive a secure email from us to use for the request process.
Call 972-602-2060 ext. 1611 if you need help. Se habla Español.

If you are an attorney, please submit your request via www.chartswap.com with the EMS service as the Provider.

Contact Info

Address: EMS Billing
Fire Department
1525 Arkansas Lane
3rd Floor
Grand Prairie, TX 75052

Hours
Mon - Fri: 7 a.m. - 4 p.m.
Closed Saturday, Sunday and city holidays

Phone: 972-237-8395
Fax: 972-237-8309
Email: emsbilling@gptx.org